We will be closed Friday April 3rd, 2026.  Normal businss hours will resume Monday April 6th,2026. 

FAQs


How do I sign in to this site?
To sign in to your customer account, click Account on the menu bar and select Sign In from the drop down menu. If you do not have an account, please click Register on the menu bar.« Back to top

How do I sign out of this site?
To sign out of your customer account, click Account on the menu bar. Select the Sign Out button from the drop down menu. If Sign Out does not appear under Account on the menu bar, then you are not currently signed in to the site.« Back to top

What if I forgot my password?
If you have forgotten your password, click Account from the menu bar. Then select Sign In button to take you to the Login page. Beside the Sign In button on the Login Page click the click on the Forgot your password? link. On the Forgot Password pageenter your e-mail address, and then click Reset Password. We will send your password to the e-mail address we have on file for your account.« Back to top

How do I add an item to my shopping cart?
To add an item from a website search to yourcart click Add to Cart button.
To add an item to your shopping cart, on the Product page enter the quantity you wish to purchase in the quantity field and then click Add to Cart.« Back to top

How do I remove an item from my shopping cart?
Open your shopping cart from the Cart button located at the top of the page and click View Cart from the drop down menu. In your Cart use the minus button to adjust the quanity or click the Remove Button.« Back to top

How do I remove all of the products in my shopping cart?
Open your shopping cart from the Cart button located at the top of the page and click View Cart from the drop down menu. In your Cart use the minus button to adjust the quanity or click the Remove Button.T« Back to top

Who can I contact if I have questions?
Please click Contact Us on the menu bar to learn how to reach us regarding any questions or issues you may have. Feel free to contact us, or fill out the Contact Request form and we will contact you.« Back to top

Is my credit card information secure through this site?
YES! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards, rest assured that both your credit card information and personal information are protected.« Back to top

Can I update my account contact information?
To update your account contact information you must first Sign In.
Once you are signed into your account click Account on the menu bar and select Account Settings from the drop down menu. Make your changes and then click Save.« Back to top

Can I change my e-mail address and password?
To update your e-mail address and password you must first Sign In. Click Account on the menu bar and select Account Settings from the drop down menu. You may update your e-mail address, first and last name, and change your password, then click Save. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.« Back to top

Can I view my previous orders placed on this site?
To view your order history you must first Sign In.  Once you are signed in click Account  and then select Orders form the drop down menu. Then select the order number for the order you wish to view.« Back to top

Can I provide special instructions with my order?
You can include special instructions for orders during checkout in the Order Comments. The Order Comments field is located under the Shipping Section on the Check Out page. The store owner will receive these instructions along with the order. Click Place Order to continue with the checkout process.« Back to top

Can I return an item if it is not the correct part for my machine?
If, for any reason, you are not satisfied with your purchase from safeharborparts.com, we do accept returns. However, due to the specialty nature of use for most of our items, we strongly recommend that before you purchase a part from our website, you check with your local dealer in order to ensure you are selecting the correct part number(s) for your needs. Please also note that items purchased through our website, due to their size and/or shipping complexity, will incur a restocking fee if they are returned to Safe Harbor. Please see our Shipping & Returns page for more details on exactly how returns are processed as well as our policy.« Back to top


How do I sumbit a Resale Certificate?

To submit a Resale Certificate you must create an account on our website. After creating a user account on the website go to the check out page. On the Left Hand corner select the Update Resale Certificate. Complete the required Tax Information fields and select your Resale Certificate type. Based on your selection a form will be populated for your completion. After review your account will be updated to reflect your tax status. « Back to top